Privacy Policy

https://www.joyheartivclinic.com website is owned by Joyheart IV Clinic and SPA, LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by https://www.joyheartivclinic.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using https://www.joyheartivclinic.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Information We Collect:

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Billing and payment information

• Appointment details

• Health and wellness information relevant to services provided

• Any information submitted through forms, bookings, or consultations

We may also automatically collect technical information such as:

• IP address

• Browser type

• Device information

• Website activity and usage data through cookies and analytics tools

How We Use Your Information

Joyheart IV Clinic & SPA, LLC may use your information to:

• Schedule and manage appointments

• Provide IV therapy and wellness services

• Process payments

• Respond to inquiries and customer support requests

• Send appointment confirmations, promotions, updates, and wellness information

• Improve our website, services, and customer experience

• Maintain legal and regulatory compliance

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Information Sharing

We do not sell your personal information. We may share information with:

• Licensed healthcare providers and medical professionals involved in your care

• Secure payment processors

• Third-party service providers assisting with website operations, scheduling, marketing, or analytics

• Government or legal authorities when required by law

All third parties are expected to maintain the confidentiality and security of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your information, no online transmission or storage system can be guaranteed 100% secure.

Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Your Rights & Choices

You may:

• Request access to your personal information

• Request corrections or updates to your information

• Opt out of promotional communications at any time

• Request deletion of your information where permitted by law

To make a request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. Joyheart IV Clinic & Spa, llc is not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, please contact us:

Joyheart IV Clinic & SPA, LLC
📧 info@joyheartivclinic.com